France – Helpdesk and support services – Accord-cadre d'assistance informatique

SEMITAN (a French public entity) is seeking a framework agreement for IT helpdesk and support services. The contract type is a call-off agreement (accord-cadre), meaning successful bidders will be pre-qualified to respond to specific call-offs over the agreement period. No contract value is specified in this notice, though framework agreements typically represent significant multi-year commitments.