Belgium – IT services: consulting, software development, Internet and support – Accord cadre pour ‘Managed services’ pour des activités déterminées du service clients IT interne (IT helpdesk et WaaS)

Belgium's National Bank (Banque nationale de Belgique) is seeking a managed services framework agreement for internal IT customer service activities, specifically IT helpdesk and Workspace-as-a-Service (WaaS). The tender covers IT consulting, software development, internet services, and support provision. No contract value is specified in the notice, but this represents a significant managed services engagement for a central bank with likely multi-year duration and substantial scope.